Regulation

Regulation Resources

Presentation to the Governor’s Continuing Care Advisory Council, Office of Insurance Regulation
Chapter 69O-193 Rule Continuing Care Contracts
CCRC Medical Deductions
Fair Housing Act for Residents
Senior Living Tax Deductions Guide
Florida Statutes
Chapter 651 of the Florida Statutes

CCRC Disputes and Complaints
FLiCRA is not meant to replace local resident councils or associations, or to deal with local disputes between councils and management. The Florida Association of Homes and Services for the Aging (FAHSA) and the Florida Life Care Residents Association (FLiCRA) work together to ensure that residents and providers are informed about existing rights under the law that ensure communication to resolve disputes even the most minor.

The following information is provided as a best practice step-by-step process to facilitate communication.

CCRC Dispute Resolution Guide
CCRC Complaint Form

Regulatory Agencies
Florida Department of Financial Services (FLDFS)
The Florida continuing care industry is regulated under Chapter 651 of the Florida Statutes and is governed by the Florida Department of Financial Services (formerly the Florida Department of Insurance).

Agency for Health Care Administration (AHCA)
Due to the wide range of services that CCRCs offer to its residents, communities may also be licensed as assisted living and nursing home facilities which are regulated by the state Agency for Health Care Administration.

Department of Elder Affairs (DOEA)
The Florida Department of Elder Affairs also serves Florida's elderly residents in promoting and implementing long-term care policies and procedures that are elder-friendly and plans, coordinates, administers and initiates programs and services that empower elders and their caregivers to age in place, with dignity, security, purpose, and in an elder-friendly environment.