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Regulation
The Florida continuing care industry is regulated under Chapter 651 of the Florida Statutes and is governed by the Florida Department of Financial Services (formerly the Florida Department of Insurance). The Florida Department of Financial Services can be contacted at:
Florida Department of Financial Services (FLDFS)
200 East Gaines Street
Tallahassee, FL 32399-0300
Phone: 850/413-3100
Consumer Helpline: 800/342-2762
Website: www.fldfs.com Due to the wide range of services that CCRCs offer to its residents, communities may also be licensed as assisted living and nursing home facilities which are regulated by the state Agency for Health Care Administration. The Agency for Health Care Administration can be contacted at:
Agency for Health Care Administration (AHCA)
2727 Mahan Drive
Tallahassee, FL 32303
Phone: 850/922-3809
Hotline: 888/419-3456
Website: www.fdhc.state.fl.us The Florida Department of Elder Affairs also serves Florida's elderly residents in promoting and implementing Long-Term Care policies and procedures that are elder-friendly and plans, coordinates, administers and initiates programs and services that empower elders and their caregivers to age in place, with dignity, security, purpose, and in an elder-friendly environment. The Department of Elder Affairs can be contacted at:
Department of Elder Affairs (DOEA)
4040 Esplanade Way
Tallahassee, FL 32399-7000
Phone: 850/414-2000
Hotline: 800/96-ELDER {800/963-5337}
Website: www.fcn.state.fl.us/doea Florida Statutes can be viewed or downloaded from the internet at:
www.flsenate.gov/Statutes
Chapter 651 of the Florida Statutes (which regulates the continuing care industry in Florida) can be viewed or downloaded at:
www.flsenate.gov/Statutes/index.cfm?App_mode=Display_Statute&URL=Ch0651/titl0651.htm&StatuteYear=2003&Title=%2D%3E2003%2D%3EChapter%20651
Copies of Florida Legislative Bills may be viewed or downloaded from the internet or requested by phone:
Florida House of Representatives
Phone: 850/488-7258
Website: www.myfloridahouse.com/Legislators.aspx
Florida Senate
Phone: 850/487-5270
Website: www.flsenate.gov/Legislators
FLiCRA will also assist residents in collecting government information pertaining to CCRCs. Contact the FLICRA Office at:
FLICRA
325 John Knox Rd #L103
Tallahassee, FL 32303
Phone: 850/906-9314
Fax: 850/906-9315
Email: lauren@executiveoffice.org
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